At 9awin link, we take your privacy seriously. This policy explains what personal information we collect when you use our platform, how we use it, and what rights you have as a Filipino player over your own data.
Every connection between your device and the 9awin link platform is protected by SSL encryption. This applies to account logins, deposits, game sessions, and any personal details you submit — your data travels securely at all times.
9awin link does not sell, rent, or trade your personal information to third parties for marketing purposes. Data shared with service partners is limited to what is necessary to operate the platform — no more.
Identity documents submitted for KYC verification are stored securely and used only for the purpose of verifying your identity and satisfying legal obligations. They are not shared with third parties except where required by law.
One-time password (OTP) verification is used to secure new device logins and sensitive account actions. This adds a layer of protection that ensures only you — the registered account holder — can authorise access to your 9awin link account.
We collect only the personal information needed to operate your account, process transactions, and comply with applicable requirements. We do not collect data for its own sake, and we periodically review what we hold to ensure it remains relevant and necessary.
You have the right to access, correct, or request deletion of your personal information held by 9awin link, subject to our legal obligations. These rights can be exercised by contacting our support team through the live chat on the platform.
9awin link is committed to protecting the privacy of every player who uses the platform. This Privacy Policy describes how we collect, use, store, and protect your personal information in connection with your account and your use of our online gaming services — including sports betting, live casino, slots, and eBingo.
This policy applies to all players based in the Philippines and is written in plain language to make sure you actually understand it, rather than just giving you pages of legal text that nobody reads. If you have questions about anything here, reach out to our support team through the platform's live chat.
When you create and use an account on 9awin link, we collect the following categories of personal information:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity information | Full name, date of birth, government ID details | At registration and during KYC verification |
| Contact information | Mobile number, email address | At registration |
| Financial information | Bank account or e-wallet details used for transactions | When processing deposits or withdrawals |
| Gaming activity | Bets placed, games played, session history, wins and losses | During use of the platform |
| Technical information | IP address, device type, browser, operating system | Automatically when you access the platform |
| Communications | Support chat transcripts, messages you send us | When you contact our support team |
We do not intentionally collect sensitive personal information beyond what is required for identity verification. If you believe we hold information that is unnecessary or incorrect, you may request a review through our support team.
The personal information 9awin link holds about you is used for the following purposes:
We do not use your personal information for purposes beyond those listed above without notifying you and, where required, obtaining your consent.
9awin link does not sell, rent, or otherwise share your personal information with third parties for commercial marketing purposes. We share your information only in the following limited circumstances:
All third parties who process your data in connection with 9awin link are required to handle it in a manner consistent with this Privacy Policy and applicable legal standards.
The 9awin link website and app use cookies and similar technologies to support the operation of the platform. These are used to maintain your login session, remember your preferences, and help us understand how players navigate the platform so we can improve the experience.
The types of cookies used include:
Most browsers allow you to control cookie settings. Blocking essential cookies will affect the platform's functionality. Analytics cookies can be disabled without impacting your ability to play.
9awin link retains your personal information for as long as your account remains active and for a reasonable period afterwards to comply with legal and operational requirements. The specific retention periods depend on the type of data:
When data is no longer required, it is deleted or anonymised so that it can no longer be linked back to your account. You may request early deletion of specific data by contacting our support team, subject to our legal obligations to retain certain records.
As a player on 9awin link, you have the following rights regarding your personal information:
Access: You can request a summary of the personal data we hold about you. We will respond to access requests within a reasonable timeframe.
Correction: If any personal information we hold is inaccurate or out of date, you can request that it be corrected. Some information, such as your name and date of birth, requires additional verification before changes are made.
Deletion: You can request deletion of your personal information. Where we are permitted to do so — and not prevented by legal retention requirements — we will action this request promptly.
Account closure: You may request the closure of your 9awin link account at any time. Following account closure, we will retain only the information we are legally required to hold, and will delete the rest in accordance with our retention schedule.
To exercise any of these rights, contact our support team via the live chat feature available on the platform. We may need to verify your identity before actioning a request.
9awin link uses industry-standard technical and organisational measures to protect your personal information. These include:
While we take these precautions seriously, no system is entirely immune to risk. We cannot guarantee absolute security against all possible threats. If you suspect your account has been compromised, contact our support team immediately so we can help secure it.
9awin link may update this Privacy Policy from time to time to reflect changes in how we operate or to meet new legal requirements. When we make material changes, registered players will be notified through their account contact details. The updated policy will always be available on this page with a revised effective date shown at the top.
Continuing to use the platform after a policy update takes effect means you accept the revised terms. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your account.
For anything not covered here, see our Terms & Conditions and FAQ for additional information about how 9awin link operates.
Your Data, Your Rights
You can request access to, correction of, or deletion of your personal data at any time. Contact our support team through the platform's live chat.
Visit the FAQAll connections to 9awin link are protected by SSL encryption. Your account data, payment details, and gaming activity are transmitted securely at all times.
Your data is protected, your transactions are in PHP, and your account is secured from registration to withdrawal. Join 9awin link and experience online gaming built for Filipino players.